What does it mean when I’m video chatting with someone on Facebook Messenger and then you stop seeing them?
Video chat is a two-person event. You make a video call to another person and you have the option to hang up whenever you want. But sometimes in the middle of a video call, the other person’s image is suddenly cut off. What should be done in this situation and why did it happen? In this article, we will examine the possible reasons for the sudden loss of the image in a video call.
Bad internet connection
One of the most common causes of video call problems is an internet connection problem. When the internet is slow, your image or the other side may freeze. In this case, the sound is heard but the image remains still. Usually, the problem will be solved by disconnecting and reconnecting the video call once. If you still have this problem, contact your ISP. Connecting to a VPN can sometimes slow down your Internet connection. Be sure to check all settings before making a video call with Facebook Messenger or any other platform.
There is a feature in Facebook Messenger that allows you to keep your camera active during a call or not. You may be in public and not want to be seen when someone calls you. In these cases, you can click the camera button at the bottom of the video chat page with your friend to deactivate your image. If you are chatting with someone and you suddenly see that their picture is no longer visible, it may be because of this. He turned off his camera for any reason. Or maybe he’s holding his hand in front of the phone’s selfie camera so you don’t see his picture. In either case, you will not be able to do anything unless you ask him why.
Software is a collection of code that is implemented on a piece of hardware. Depending on their performance, they may sometimes encounter problems. These minor flaws are called bugs. Of course, an application or software can have basic and important bugs, but blackening the selfie camera image during a video call is one of the simple and common bugs. Disconnect your video call once. Close the app and try again. If the problem persists, turn off your phone and finally update your app, or delete it once and reinstall it.